Please do not attempt to send frozen items back to us. If we make a mistake, we’ll be happy to correct it by processing and fulfilling a new order for you.
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Shipping Info
We ship frozen food to the 48 contiguous US states; we do not ship to Alaska or Hawaii. Frozen shipments cannot be in transit over the weekend so the destination, shipping method and day that your order is placed can all affect when your order will arrive. We ship Monday through Thursday, however, if the transit time required to ship your order after a Tuesday during a given week would require your order to sit in a shipping company’s warehouse over the weekend, it will be held until the following Monday. Most of our shipments arrive within 2 business days after your order is placed. Business days are Monday-Friday for residential addresses.
