ARE YOUR PRODUCTS FREE FROM ANY ALLERGENS OUTSIDE OF THE TOP 8?
Any products outside of the top 8 allergens are categorized as sensitive ingredients. Our products are also free from sesame, mustard, and legumes.
WHAT PROTOCOLS DO YOU USE TO ENSURE FOODS ARE FREE FROM THE FOOD ALLERGENS STATED ON YOUR LABELS AND PACKAGING?
Good Manufacturing Practices (GMP), Safe Quality Food (SQF) certifications, and Allergen Control Management Programs.
WHAT ELSE CAN YOU TELL ME ABOUT THE SAFETY OF YOUR PRODUCTION FACILITIES?
All of our equipment is fully dedicated to making Better Bites Bakery products. Our Dō and Cake Bites are made in a facility that is dedicated free from milk, egg, soy, fish, shellfish, wheat, gluten, and sesame. The Dō and Cake Bites are made on dedicated peanut and tree nut free lines. Our Lil’ Mo, Big Mo Cupcakes, and Amore Cake are made in a facility that is dedicated free from peanut, tree nut (including coconut), milk, egg, soy, fish, shellfish, wheat, gluten, and sesame.
Have your products been tested to prove that they are gluten free?
Our products are certified Gluten-Free, and we test frequently to maintain our GFCO certification.
Are your products tree nut free?
Yes, all of our products are free of the top 8 allergens, which includes tree nuts.
My child is allergic to gluten, dairy, soy, eggs, corn, nuts... Can he/she eat Better Bites Bakery Products?
We are dairy-free, soy-free, egg-free, gluten-free, peanut-free, tree nut-free, and sesame-free. However, some of our products do contain corn: Birthday Do Bites, Strawberry Cake Bites, Vanilla Cake Bites, and Sweet & Salty Do Bites.
What Precautions do you take to prevent cross-contamination?
We are acutely aware of the risks involved with cross-contamination, and it’s something we take very seriously. We have dedicated production lines and testing protocols to validate our allergen control procedures and prevent any unintended cross-contamination.
IS YOUR PALM OIL SUSTAINABLE?
Are your products non GMO?
All of our products are Non-GMO Project Verified. Read more about The Non-GMO Project here.
Your products don't taste gluten-free (and everything else free!) - What's the catch?
No catch, we just use high quality, certified gluten-free ingredients and it shows in the taste. We have spent countless hours in the kitchen trying to find the perfect blend of flours and substitutions to come up with the best tasting products possible. It takes the best ingredients and lots of practice!
How to enjoy your products
IS THE COOLER THAT MY PRODUCT ARRIVED IN RECYCLABLE?
Yes! If possible please recycle the cooler when you are finished with it.
WHERE CAN I FIND YOUR AMORE CAKE?
You can find it in select retail locations. If you cannot find the Amore Cake at your favorite retailer where Better Bites Bakery products are sold, be sure to request it with the Store Manager. We will also eventually sell the Amore Cake in our online store. Check back with us soon on this.
WHERE CAN I FIND YOUR PRODUCTS?
A select part of our line can be found at all Whole Foods Markets nationwide. We are also available at select HEB and Wegmans locations, Kroger, Super Target, Natural Grocers, Jewel Osco, and many other regional and independent locations. Check out our Store Locator. You can also buy us online!
WHAT’S THE SHELF LIFE OF YOUR PRODUCTS?
DŌ Bites - Ambient: 60 days; Refrigerated: 6 months; Frozen: 18 months
Cake Bites - Ambient: 30 days; Refrigerated: 6 months; Frozen: 18 months
Cupcakes - Ambient: 10 Days; Refrigerated: 14 days ; Frozen: 12 months
Cakes - Ambient: 7 days; Refrigerated: 14 days; Frozen: 18 months
What's the best temperature to enjoy Better Bites Bakery products?
Our products are best enjoyed and most delicious at room temperature.
What's the best temperature for storage?
We recommend keeping the product refrigerated. If you buy an ambient product, we CANNOT GUARANTEE that storing them in a fridge will increase their life. If you buy a frozen product, let thaw for a few hours before serving. After thawing, the product has its ambient shelf life.
CAN I GET YOUR PRODUCTS SHIPPED TO MY EXACT LOCATION?
We ship frozen food to the 48 contiguous US states; we do not ship to Alaska or Hawaii.
HOW LONG WILL IT TAKE FOR MY ONLINE ORDER TO GET TO ME?
Frozen shipments cannot be in transit over the weekend so the destination, shipping method and day that your order is placed can all affect when your order will arrive. We ship Monday through Thursday, however, if the transit time required to ship your order after a Tuesday during a given week would require your order to sit in a shipping company’s warehouse over the weekend, it will be held until the following Monday. Most of our shipments arrive within 2-5 business days after your order is placed. Business days are Monday-Friday for residential addresses.
CAN I PUT YOUR PACKAGING IN THE FREEZER / MICROWAVE / OVEN?
Our packaging is perfectly freezer-safe. Please do not put our packaging in the microwave or oven, unless you want a melty mess (albeit one that’s free from BPAs or phthalates, unlike some of the traditional petroleum-based plastics). We don’t recommend heating bioplastic packaging beyond 113 degrees fahrenheit (45 degrees celsius) unless it’s specifically marked as microwave or oven safe.
WHAT IS YOUR NEW PLANT-BASED PACKAGING MADE OF?
The bioplastic used in our clear clamshell packaging is currently produced from either corn starch or sugarcane, although this material will continue to evolve as technology advances in this area. Our packaging is free from BPAs, phthalates, fluorocarbons, phytoestrogens, and other chemicals.