Allergies
WHY ARE THE CUPCAKES ONLY FREE OF THE TOP 7 ALLERGENS?
Our cupcakes have a coconut cream center. Coconuts are considered a tree nut by the FDA.
Have your products been tested to prove that they are gluten free?
Yes! And everything passed the test! We currently have a policy with GFCO. They come out annually to do a site visit, as well as pull random product to test at our retailers.
Are your products tree nut free?
No, some of our products are made with coconut milk, which the FDA classifies as a
tree nut. We leave it up to you to decide whether or not coconut is safe in your particular circumstance.
My child is allergic to gluten, dairy, soy, eggs, corn, nuts... Can he/she eat Better Bites Bakery Products?
Our products do contain corn. Other than that, we are dairy-free, soy-free, egg-free, gluten-free, peanut-free, and tree nut-free (excluding Big Mo and Lil Mo Cupcakes which contain coconut).
What Precautions do you take to prevent cross-contamination?
We are acutely aware of the risks involved with cross-contamination. In fact, that is why we produce in a Gluten Free Certified kitchen and have extremely thorough commercial cleaning practices. We clean and sanitize everything between batches as an added precaution. All employees are trained on cross-contamination risks as well. It's something we take very seriously and we're happy to explain in further detail if you want more peace of mind on the matter.
Diet Restrictions
IS YOUR PALM OIL SUSTAINABLE?
Yes, our palm oil is RSPO certified and holds the highest standards for protecting the environment and its inhabitants.
Are your products non GMO?
Yes, all of our products are Non-GMO Project Verified. You can read more about The Non-GMO Project here.
Your products don't taste gluten-free (and everything else free!) - What's the catch?
No catch, we just use very high quality, certified gluten-free ingredients and it shows in the taste. We also have spent countless hours in the kitchen trying to find the perfect blend of flours and substitutions to try to come up with the best tasting products possible. So, in short… the best ingredients and lots of practice!
How to enjoy your products
IS THE FOAM COOLER THAT MY PRODUCT ARRIVED IN RECYCLABLE?
Yes! Please recycle.
WHERE CAN I FIND YOUR AMORE CAKE?
You can find us in select retailers. The best way to ensure you can get your hands on our Amore Cake is to order it straight to your doorstep from our online store.
WHERE CAN I FIND YOUR PRODUCTS?
A select part of our line can be found at all Whole Foods. We are also available at some HEBs, Natural Grocers, and other independent locations. Check out our Store Locator for more info. You can also buy us online!
WHAT’S THE SHELF LIFE OF YOUR PRODUCTS?
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DŌ and Cake Bites - Ambient: 30 days ; Refrigerated: 6 months ; Frozen: 18 months Big Mo + Lil Mo Cupcakes - Ambient: NA ; Refrigerated: 14 days ; Frozen: 18 months Better Brownie - Ambient: 7 days ; Refrigerated: 21 days ; Frozen: 18 months Amore Cake - Ambient: 7 days ; Refrigerated: 14 days ; Frozen: 18 months |
What's the best temperature to enjoy BBB products?
Better Bites products are best enjoyed at room temperature.
What's the best temperature for storage?
For consumers - we recommend you keep the product refrigerated. If you buy an ambient product we CANNOT GUARANTEE that storing them in a fridge will increase their life. If you buy a frozen product, let thaw for a few hours before serving. After thawing the product has its ambient shelf life.
Custom Orders
HOW LONG WILL IT TAKE FOR MY ONLINE ORDER TO GET TO ME?
Do you do custom orders?
We are no longer a custom bakery, however, it doesn't keep us from being at your special event! You can find us in Bakery sections in H-E-B's and Whole Foods, and a handful of other stores. Please check out our store locator, or buy online!